Privacy Policy

Introduction

Kleens Barbershop ("we", "our" and "us") is the controller and responsible for your personal data.

We respect your privacy and are committed to protecting and treating your personal data in compliance with all applicable data protection regulations, in particular the General Data Protection Regulation ("GDPR") and the Irish Data Protection Act (collectively, "the Regulations").

By using our services, you agree to be bound by this privacy policy and that we proceed to the processing of personal data on the terms outlined below.

1. Important information

Purpose of this privacy policy

This privacy policy aims to inform you as to how we collect and process your personal data when you visit the Site (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

The Site is not intended for children and we do not knowingly collect data relating to children.

Contact details

If you have any questions about this privacy policy or our privacy practices, please contact us:

• By email: kleens@outlook.ie
• By post: Unit 3 Burrin Street, Carlow, Ireland

Complaints

You have the right to make a complaint at any time to the competent supervisory authority for data protection issues (in Ireland, the Data Protection Commission). We would, however, appreciate the chance to deal with your concerns first, so please contact us in the first instance.

Changes to the privacy policy

We keep our privacy policy under regular review and reserve the right to change it at any time. When necessary, we will notify you by email of any changes.

Third-party links

The Site may include links to third-party websites, plug-ins and applications. We do not control these third-party websites and are not responsible for their privacy statements.

2. The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data — first name, last name, username or similar identifier, title, date of birth and gender.
• Contact Data — billing address, delivery address, email address and telephone numbers.
• Financial Data — bank account and payment card details.
• Transaction Data — details about payments to and from you and other details of services or products you have purchased from us.
• Technical Data — IP address, login data, browser type and version, time zone, browser plug-in types and versions, operating system and platform.
• Profile Data — your username and password, purchases or orders, interests, preferences, feedback and survey responses.
• Usage Data — information about how you use the Site, products and services.
• Marketing and Communications Data — your preferences in receiving marketing from us and third parties.

We do not collect any Special Categories of Personal Data about you (race, ethnicity, religious beliefs, sexual orientation, political opinions, health, biometric data), nor information about criminal convictions and offences.

3. How is your personal data collected?

• Direct interactions. You may give us your Identity, Contact and Financial Data by placing an order, contacting us, or filling in forms.
• Automated technologies. As you interact with the Site we may automatically collect Technical Data about your equipment, browsing actions and patterns via cookies and similar technologies.
• Third parties. Technical Data from analytics providers; Contact, Financial and Transaction Data from payment providers such as Stripe.

4. How we use your personal data

We will only use your personal data when the law allows us to:

• To perform the contract we have entered into with you (e.g. to process and deliver your orders).
• Where necessary for our legitimate interests (running our business, providing our services, preventing fraud).
• Where we need to comply with a legal obligation.

We generally do not rely on consent as a legal basis for processing your personal data, although we will obtain your consent before sending marketing communications to you via email or SMS.

5. Disclosures of your personal data

We may share your personal data with service providers (payment, delivery, IT, analytics), professional advisers, tax authorities and regulators, and any third party that may acquire our business. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International transfers

Your personal data is processed mainly within the European Economic Area ("EEA"). Where transfers outside the EEA occur (e.g. Stripe for payments), we ensure appropriate safeguards are in place — such as EU-approved Standard Contractual Clauses or transfers to countries deemed to provide adequate protection.

7. Data security

We implement appropriate technical and organisational measures to preserve the security, integrity and confidentiality of your personal data. We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator where legally required.

8. How long we keep your personal data

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, tax, accounting or reporting requirements. Order and transaction records are kept for the periods required by Irish tax and consumer-protection law.

9. Your legal rights

Under the Regulations, you have the right to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data.
• Object to processing based on legitimate interests or for direct marketing.
• Request restriction of processing.
• Request the transfer of your personal data (data portability).
• Withdraw consent at any time where we rely on consent.

You will not have to pay a fee to exercise these rights. We try to respond to all legitimate requests within one month. To exercise any of these rights, contact us at kleens@outlook.ie.